Privacy Policy

Emerhub Limited ("us", "we", or "our") operates the aseancompanies.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Definitions

Service

Service is the aseancompanies.com website operated by Emerhub Limited.

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Company information (for incorporation services)
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you regarding company incorporation services in Southeast Asia. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Examples of Cookies we use:

• Session Cookies: We use Session Cookies to operate our Service.
• Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
• Security Cookies: We use Security Cookies for security purposes.

Use of Data

ASEAN Companies (operated by Emerhub Limited) uses the collected data for various purposes:

• To provide and maintain our Service
• To process company incorporation requests across ASEAN markets
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service (such as company name searches)
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about company incorporation services in Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines

Our Role and Liability

ASEAN Companies is committed to providing valuable information through our website for informative purposes. It is important for our users to understand that we are not a government institution, nor do we represent or attempt to impersonate one. Our primary aim is to assist clients in navigating local bureaucracies in various ASEAN countries.

Professional Service Provision

As a professional service provider, our expertise lies in offering support in areas such as:

• Filing company incorporations on behalf of our clients
• Company name availability searches
• Handling tax and accounting services
• Providing local support in the countries we operate

Operational Regions

Through ASEAN Companies, we provide incorporation services in Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.

Independence and Non-Affiliation

It is crucial to note that Emerhub Limited (operating ASEAN Companies) is an independent entity. We are not directly affiliated with, endorsed by, or represent any of the governments of the countries in which we operate. Our services are designed to assist clients with specific local requirements and should not be construed as official governmental guidance or representation.

Limitation of Liability

While we strive to ensure the accuracy and usefulness of the information provided on our website, Emerhub Limited assumes no liability for any errors, omissions, or inaccuracies. Any reliance on the material on our website is at your own risk. We encourage users to verify any information independently and seek professional advice tailored to their specific circumstances.

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), Emerhub Limited legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Emerhub Limited may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it's not overridden by your rights
• For payment processing purposes
• To comply with the law

Retention of Data

Emerhub Limited will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Hong Kong and choose to provide information to us, please note that we transfer the data, including Personal Data, to Hong Kong and process it there.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Emerhub Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Emerhub Limited may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Emerhub Limited
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Emerhub Limited aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you
• The right of rectification if that information is inaccurate or incomplete
• The right to object to our processing of your Personal Data
• The right of restriction to request that we restrict the processing of your personal information
• The right to data portability to be provided with a copy of the information we have on you
• The right to withdraw consent at any time where we relied on your consent to process your personal information

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, including Google Analytics. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing. We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By visiting our contact page: aseancompanies.com/contact
• By visiting Emerhub's contact page: emerhub.com/contact